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Damage Prevention Solution

News

July 7, 2020

Fiber lines cut - causing major outages for Comcast customers

Comcast Blames Widespread Service Outage on Cut Fiber Lines

Cuts to two fiber lines caused a widespread system failure at cable giant Comcast Corp. CMCSA 0.55% on Friday that knocked out cable, internet and phone services around the country.

It was unclear how many customers were affected as the system failure, which appeared contained to Comcast’s network, also disrupted connectivity services such as Netflix Inc. and Okta Inc. as other internet service providers routed internet traffic through Comcast’s network, according to network-monitoring firm ThousandEyes.


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