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James Cross (EWN) on Advancing Safety Through Training and Awareness

James Cross, Chief Experience Officer at Energy Worldnet (EWN), dives into the importance of training, education, and awareness in the field of damage prevention. James also addresses the vital role of collaboration between industry stakeholders, including utilities, contractors, and regulatory bodies, in creating a safer environment for excavation activities.
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[What does damage prevention mean to you?] I mean, that’s obvious right? It's damageprevention.com. I mean it’s such a good domain.

[How do you collaborate with others to prevent damages?] So, we’re a training company at our core. EWN has been, you know, a vital part of training in the natural gas side, but in utilities as a whole. So, you know, our commitment obviously is around training making sure folks have what they need. They’re qualified, they’re ready to be on the job doing things. That’s an obvious play, right? But the second part has been a neat part  of having the podcast has been able to share the messages with everyone else right our industry  is about awareness and you know public awareness and just in general and so for us, Jim and I,  we’ve been able to use this platform to really you know make echoes from the events  that so many people don’t get to attend.

[How have you seen the industry come together to improve damage prevention?] Yeah, so through the [Coffee with Jim &  James podcast] we’ve just been blessed to be able to sit down with so many people  and one consistent theme that we hear over and over is just look all the low-hanging fruit  is gone you know we challenged that a long time ago and so really we’re collaborating in a way  that these stakeholders maybe never have before, and when I say collaboration, it could  be a five-minute conversation at lunch or a two-hour session you know a working  session with a bunch of stakeholders, but I think bringing those again we  heard it in the keynote this morning about inviting perspectives in and I think  we’re doing a really good job of that.

[Complete this sentence: "Damage prevention is ..."] It’s all of us. Right? I mean it’s commitment. It’s not one. We’ve pointed fingers for a long time, but coming together, collaborating. I mean it’s all of us.  It’s going to take absolutely all of us.

I am damage prevention.

Uploaded:
September 16, 2025

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